Once this has been uninstalled, you would then need to remove the program files from the system. You may also wish to uninstall the Resolve panels application from the system in the same way. Next, uninstall Resolve from the system using the uninstall application function in the Control Panel of the system. diskdb file which can be restored in to your project manager at a later date if needed and is generally a quicker and easier method of backing up databases. If you are unsure where you have created these databases to, you should be able to right-click on the database in the project manager and select 'Open file location' in order to locate them on the system.Īlternatively, if you are able to access the project manager, you should be able to create database backups using the 'Backup' function at the top of the databases list in the project manager. If you have used any other disk databases, these would need to be backed up from the location where you originally saved them to.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK. Please be advised that the folder 'AppData' is hidden by default.Īs such, to be able to locate this you may need to select View > Options > Change folder and search options. To create a backup of your default database manually, please create a copy of the database that can be found at the following file path.Ĭ:\Users\\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Support\Resolve Disk Database These can then be reconnected to Resolve when the reinstallation has been completed. To do this, please see the following instructions.įirst, please make a backup of your databases on the system. Going forwards, you may wish to try performing a clean installation of Resolve to see how the behaviour is affected.
Thanks for contacting the Blackmagic Support team.
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